Do you have effective workplace communication skills? Workplace communication is the process of exchanging information, both verbal and non-verbal, and when done effectively, it ensures that all organizational objectives are achieved.
Effective communication in the workplace is important because it builds a cohesive and effective team. It also provides employees with a clean prospective of what is required from them and what to do and expect.
According to Make a Dent Leadership, effective workplace communication happens when people:
- Believe, (and witness), the people they work with (their leaders, peers or reports) are acting ethically and honestly
- Know their opinions and ideas are meaningful to the success of the organization
- Feel safe to express their opinions
- Receive information equally and openly
- Are highly trained in the requirements of the business, and able to interpret business information provided to them
- Believe that actions are taken and decisions made with positive intent
- Feel responsibility towards common goals
- Make use of multiple channels and opportunities to interact and provide information
Do you need to sharpen your skills to communicate more effectively? Take time to organize your thoughts before you speak so you can be as concise as possible. Remember that effective communication skills go beyond verbal conversation. Be aware of what messages you are sending with your body language (facial expressions and posture.) Another important part of effective workplace communication is listening – not just hearing. Really listen and understand what other people are saying to you.
